CRM AI
Reveal Patterns.
Predict Outcomes.
Shape Loyalty
Drive Every Choice With Confidence
BetConstruct AI’s CRM anticipates behavioural shifts, highlights churn risks early and guides timely actions that strengthen engagement and long-term value.
KEY FEATURES
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Precision Targeting and Segmentation
300+ dynamic filters and advanced logic to reach exact audiences, from emerging prospects to VIPs.
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Communication Channels Management
Reach players via SMS, email, messaging apps, pop-ups, and push notifications with multilingual, dynamic templates and deep-link options for personalised engagement.
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Real-Time Customer Journeys
Trigger personalised promotions instantly based on player actions like deposits, bets, or logins.
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History-Driven Campaign
Adapts to each player’s past behaviour, turning loyalty and actions into dynamic rewards that boost retention and maximise lifetime value.
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Performance and Strategy Tools
Business Health Monitor and Report Lab with 300+ KPIs to track engagement and create actionable plans.
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Regional Journey Templates
Pre-built, localised campaigns based on proven market strategies.
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Real-Time Action Campaigns
Automatically trigger messages or bonuses at key engagement moments.
New AI Features
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Hidden VIP Identification
AI detects high-potential players before competitors do, enabling early VIP nurturing and higher conversion rates.
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Predictive Churn Prevention
Transformer AI model flags at-risk players up to 14 days in advance for proactive retention.
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AI-Powered Segmentation
Behavior-driven clusters like “Game Hoppers” or “Bonus Likers” for hyper-targeted campaigns.
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AI Data Assistant
Ask plain-language questions and get instant, actionable insights from all CRM data sources.
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Smart Send Time and Channel
Optimises communication timing and channel to cut wasted costs and raise engagement.
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AI Promotion Testing
Runs precision A/B tests to refine campaigns and prove ROI.
Engagement at the Speed of AI
From instant promotions to churn prevention, deliver the right action at the right time, and watch loyalty turn into profit.
Book a Meeting
Meet our team at ICE Barcelona and explore the technology, intelligence and products shaping the next chapter of iGaming. A focused 1-on-1 discussion will help you define priorities and uncover opportunities with clarity.
